Treasure Cay, Bahamas
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Treasure Cay, Bahamas
Treasure Cay, Bahamas
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– FAQs –

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FAQ’s

Getting to Treasure Cay Beach Marina & Golf Resort:
Both Treasure Cay Airport (TCB) and Marsh Harbour Airport (MHH) service Treasure Cay Resort guests. You may fly into either airport and then must rent car or take a taxi to the resort.

• Please note there are no ferries from the US, Nassau or Grand Bahama to Treasure Cay.
• Treasure Cay Hotel does not provide a shuttle to/from Abaco airports.

Taxi Fares:
Marsh Harbour airport is approximately 30 miles from the Resort. A taxi ride from Marsh Harbour airport to the hotel is $85 for two persons and takes about 40 minutes. Extra persons are $3 each.

Treasure Cay airport is approximately 7 miles from the Resort. A taxi ride from Treasure Cay airport to the hotel is $30 for two persons and takes about 15 minutes. Extra persons are $3 each.

Check-In and Check-Out:
Check-in time is 3:00 pm. Check-out time is 11:00 am. If you arrive early the front desk will be able to safely store your luggage until your room is available.

Phone services & rentals:
Simple Solutions on TC property rents phones for $35/week. Purchase minutes to use as needed.

Can buy a phone cards to use on land lines: 0.33/min primetime; 0.15 7pm-7am; 0.20 weekend.

American cell phone users should check with their carriers regarding international calling access.

Long distance charges from Abaco land lines are as follows: Minimum $9.00 for the first 3 minutes and $3.00 for each minute after.

Internet Connection:
There is free wifi in each hotel room along with the Tipsy Seagull Bar, the Marina and the
Coco Beach Bar. There are also two computers with internet connection in the lobby for guests to use.

Restaurants:
There are 2 restaurants and 1 bar on the property. Spinnaker Restaurant serves Breakfast every day and dinner every day except Tuesdays and Thursdays . Coco Beach Bar and Grill serves daily lunch, Tuesday night dinner/bonfire, and special evening events. The Tipsy Seagull Bar located at the Marina offers a full bar selection along with an appetizer menu.

Off property there are additional restaurants:
Treasure Sands Club – 1-242-365-9385
Bahama Beach Club – 1-242-365-8500
Touch of Class – 1-242-365-8195
The Burners – 1-242- 365-9230

Tipping Protocol:
You can tip depending on the quality of the service you receive. Bellboys and Porters typically receive $1 per bag, while most other servers (waiters, taxis, etc.) receive 17%. Some establishments include the gratuity in their bills.

Liquor:
Spinnaker Restaurant, Tipsy Seagull Bar and Coco Beach Bar & Grill all offer a full bar. There is also a fully stocked liquor store located on Treasure Cay Resort property.(The legal drinking age in the Bahamas is 21.)

Groceries:
There is a fully stocked grocery store located on Treasure Cay Resort property. The location of the grocery store is just steps from the hotel rooms.

BBQ Grills:
There are 10 charcoal grills throughout the Marina area which guests are free to use. Charcoal is not provided, but can be purchased at the grocery store located in the Treasure Cay Shopping Plaza.

Beach Towels:
Beach towels are available at the front desk and housekeeping with a Room Card. The beach towels are free of charge providing they are returned to the front desk or housekeeping by the end of the day.

Beach Chairs:
There are two complimentary beach chairs per room with presentation of a Room Card. Additional chairs are $10/day. Beach Umbrella rentals are $10 per day. Beach chairs are available on a first come, first serve basis.

Room amenities:
Each room offers the following: Towels, sheets, blankets, toilet paper, hair dryer, shampoo, conditioner, body lotion, coffee maker (4 cup), drinking glasses, cups and a mini refrigerator.

1, 2 & 3 Bedroom Suites also have: Full kitchen with dish towels, pots and pans, baking dishes, microwave, toaster, full size oven, and a full size refrigerator.

Laundry:
Both self service laundry facilites (with purchased tokens) and drop off laundry services are available at the laundry station located in the Treasure Cay Shopping Plaza. Both are $4 per wash load and $4 per dryer load.

Safe for Valuables:
There are locked personal safes available free of charge. They are located in a locked room in the front office and operate on a 2 key system (like a safety deposit box).

Security:
Security guard staff tours the property 24 hours a day.

Passport:
A valid passport is required for re-entry to the US from the Bahamas. All visitors to the Bahamas must possess proof of departure and are required to pay $15.00 per person Bahamian Departure Tax.

Customs:
Guests are permitted to bring dry goods or frozen foods, however, please be advised that fresh fruit, vegetables and meats are restricted.

Private Planes: Customs office at TCB airport is open from 7:30am to 6:00pm. Private planes arriving outside of those hours need to call the Customs Office ahead of time to schedule a Customs Agent to meet them. Customs Office phone: 242-365-8602.

Boats: There is Customs clearance at Treasure Cay Marina. For more details please contact the Marina office at 242-365-8250 or (Vonage) 954-636-2776.

Fuel Dock:
Treasure Cay Fuel Dock offers the lowest fuel prices in Abaco. The fuel dock is now open with extended hours: 8:00am – 6:00pm daily (open through lunch hours). For more information, please contact the Marina office at 242-365-8250 or (Vonage) 954-636-2276.

Electrical Outlets:
Electricity is usually 120 volt AC. American appliances are fully compatible.

Housekeeping:
Housekeeping is provided daily.

High Chairs & Cribs:
High chairs and cribs are available for rent at the front desk for $6 per day.

ATM:
There is an ATM located by the bank in the Treasure Cay Shopping Plaza.

Currency:
The legal tender is the Bahamian dollar (B$1), equivalent in value to the US dollar. Both US and Bahamian dollars are accepted interchangeably throughout the islands. There is an ATM within short walking distance of the Hotel.

Credit Cards Accepted:
American Express, Visa, Mastercard and Discover.

Pool:
There is a non-heated pool located between the Marina and the Tipsy Seagull Bar.
AC/Heat in Hotel Rooms:
Hotel rooms offer both AC and heat.

Medical Facilities:
Corbett Medical (Treasure Cay – preferred vendor) – Dr.Shedd – 1-242-365-8288

Office Hours at Treasure Cay Resort: Monday, Tuesday, Thursday, Friday 9am-12 Noon 2pm-4pm Open Wednesdays for PRESCRIPTIONS ONLY

For Emergencies: 1-242-577-0606
Auskell Medical Clinic (Marsh Harbor) – 1-242-367-0020
Government Clinic (Marsh Harbor) – 1-242-367-0633
Abaco Family Medicine (Marsh Harbor) – 1-242-367-2295
Abaco Island Pharmacy in Treasure Cay & Marsh Harbor – 1-242-3267-2544
Chemist Shoppe (Marsh Harbor) – 1-242-367-3106

Fishing:
A fishing license is not required on Abaco.

Pets:
Small pets (up to 30 lbs.) are allowed @ $10.00 / day surcharge.
Large pets (over 30 lbs.) are accepted on a case by case basis.

Avis Miller, the front desk manager, needs to be contacted for each request for a larger pet.Avis’ contact info is: 242-365-8801 or (Vonage) 954-636-2229, Email: avis@treasurecay.com

If accepted, larger pets stay for $20.00 / day surcharge.
** We ask that pets be removed from the room before housekeeping arrives.

All animals need to obtain Bahamian certificate prior to arrival.

Bahamian Contact Info for Pet Permits:
Department of Agriculture
Dove Plaza, Marsh Harbour
Abaco, Bahamas
Phone: 242-367-2240
Fax: 242-367-4260

Golf Cart Rentals:
Bluemarlin Rentals: 242-365-8687
Cash’s Carts: 242-365-8771

* Both golf cart rental companies are located at Treasure Cay Resort.
** We suggest calling ahead to reserve a golf cart.

Car Rentals*:
Located in Treasure Cay and our preferred vendors:
Ornald Cornish: 242-365-8623 (at Treasure Cay airport)
Jensen Edgecomb, Triple J: 242-365-8761 (at Treasure Cay Resort)

Companies Located in Marsh Harbour:
A & P: 242-367-2655
Bargain Car Rentals: 242-367-0500
Sea Star: 242-367-4887
Rental Wheels: 242-367-4643

* Cars rental is approximately $75 per day; Van or Large SUV is approximately $85 per day.

** Please note there is a minimum drop off fee if not returning to the same airport. Please confirm this with your selected vendor.

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